Intelligent Automation
What is intelligent automation?
Intelligent automation combines artificial intelligence (AI), machine learning, robotic process automation (RPA), predictive and adaptive models, NLP, and more to allow enterprises to adapt instantly and build applications that connect people, processes, and technology across organizations.
Why is intelligent automation important?
From boosting operational efficiency, to empowering employees, to driving better customer outcomes, intelligent automation makes more possible for businesses. Organizations use these technologies to unify front- and back-office processes, streamline work across teams, improve security and compliance, and more.
Benefits of intelligent automation
Integrate back-office processes
Bridging system UI and data integration gaps quickly and efficiently transforms business processes.
Orchestrate work from end to end
Case management lets businesses orchestrate outcomes across channels for better customer experiences.
Deliver consistent experiences across channels
An iterative and agile approach enables web, mobile, and chat application automation.
Achieve quick wins with attended automation
Bots offer speed and precision to drive optimal customer outcomes and boost ROI.
Incorporate compliance and regulations
Make regulatory policy adherence easier with a more consistent approach to compliance.